- What's the minimum order quantity (MOQ)?
- MOQs vary by product, typically starting around 50 units. Check each product page for its specific MOQ, or request a quote and we'll confirm what's possible for your order.
- Can we add our company logo or branding?
- Yes - most products support logo engraving or printing, and custom box branding is available. List your customization needs on the quote form and we'll confirm options and any additional lead time.
- How long is the lead time?
- Typical lead times are listed on each product page (commonly 10–20 days), starting from order confirmation and design approval. Larger or heavily customized orders may take longer - we'll confirm an exact date when quoting.
- Do you ship pan-India / internationally?
- Shipping coverage depends on order size and destination. Share your delivery location(s) on the quote form and we'll confirm feasibility and timelines for your order.
- What are your payment terms?
- Payment terms (advance, purchase order, or invoice-based) are confirmed per order once we understand your organization's procurement process. Raise this in your quote request and we'll walk you through it.
- Can we get a sample before placing a bulk order?
- Sample requests can be arranged for qualifying bulk inquiries - mention it in the "Anything else we should know?" field on the quote form and we'll confirm availability.
- What information do you collect when I request a quote, and why?
- Only what's needed to respond to your inquiry: company name, your name, work email, phone, and the details you share about your order. We don't use it for anything else. See our Privacy Policy for the full breakdown of what's collected, how long it's kept, and your rights under India's Digital Personal Data Protection Act, 2023.
- Can I ask you to correct or delete my information?
- Yes. As a data principal under the DPDP Act, 2023, you can request access, correction, or erasure of your personal data at any time - email us at pravaahya@gmail.com and we'll act on it. Full details are in our Privacy Policy.
