Privacy Policy

Pravaahya ("Pravaahya," "we," "our," or "us") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit https://pravaahya.com (the "Website") or contact us through our inquiry forms.

This Privacy Policy is intended to comply with the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable laws of India.

By using this Website or submitting your information, you consent to the practices described in this Privacy Policy.

1. Who We Are

Pravaahya provides eco-friendly gifting solutions for every occasion - corporate gifts, wedding and festival hampers, celebrations, and events - including customized products, welcome kits, and premium merchandise.

For the purposes of the DPDP Act, Pravaahya acts as the Data Fiduciary, and you are the Data Principal.

2. Information We Collect

We only collect personal information that you voluntarily provide to us. This may include:

• Full Name
• Company or Organization Name
• Email Address
• Phone Number
• City or Location (if provided)
• Information contained in your message
• Product requirements
• Quantity requirements
• Branding or customization preferences
• Any documents or files you voluntarily submit

We do not require you to create an account to use this Website.

3. Information Collected Automatically

At present, this Website:

• does not require user registration,
• does not use advertising cookies,
• does not use behavioral tracking,
• does not use analytics tools such as Google Analytics,
• does not profile visitors for advertising purposes.

Like most websites, basic server logs may automatically record technical information necessary for website operation, such as:

• IP address
• Browser type
• Device information
• Date and time of visit
• Pages requested
• Operating system
• Referral information

This information is used solely for security, website maintenance, and troubleshooting.

4. How We Use Your Information

We use your information only for legitimate business purposes, including:

• Responding to your inquiry
• Preparing quotations
• Discussing customization requirements
• Communicating regarding products
• Processing gifting requests
• Coordinating production
• Managing deliveries
• Providing customer support
• Maintaining business records
• Complying with legal obligations

We do not sell your personal information. We do not rent your information. We do not use your information for unrelated marketing without your consent.

5. Legal Basis for Processing

Under the Digital Personal Data Protection Act, 2023, we process your personal data based on your consent when you voluntarily submit information through our Website.

By submitting a contact form or requesting a quotation, you consent to Pravaahya processing your personal data solely for responding to your inquiry and related business communications.

Where required by law, we may also process information to comply with legal obligations.

6. Sharing of Information

We do not sell or trade your personal information. We may share your information only when necessary with:

• Email service providers
• Hosting providers
• IT service providers
• Logistics partners (only when fulfilling an order)
• Printing or customization partners (only when necessary)
• Government authorities where legally required

Each third party receives only the information reasonably necessary to perform its services.

7. Third-Party Services

Our Website may use third-party services for normal business operations, including:

• Gmail (Google Workspace or Google Mail)
• Website hosting provider
• Domain registrar
• Business communication services

These providers may process data on servers located outside India.

Such transfers are made in accordance with applicable provisions of the Digital Personal Data Protection Act, 2023.

8. International Data Transfers

Some of our service providers may process information outside India as part of their global infrastructure.

Where such transfers occur, they are carried out in accordance with applicable Indian laws and subject to the restrictions, if any, notified by the Government of India under the DPDP Act.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

• respond to your inquiry,
• complete any resulting order,
• maintain business records,
• comply with legal obligations,
• resolve disputes,
• enforce our agreements.

When information is no longer required, we will securely delete or anonymize it where reasonably practicable.

10. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information against:

• unauthorized access,
• accidental loss,
• misuse,
• disclosure,
• alteration,
• destruction.

While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.

11. Cookies

Currently, this Website does not use:

• advertising cookies,
• remarketing cookies,
• behavioral tracking cookies,
• analytics cookies.

If cookies are introduced in the future, this Privacy Policy will be updated accordingly.

12. Children's Privacy

Our Website is intended for business users, corporate buyers, procurement teams, HR professionals, event organizers, and organizations.

We do not knowingly collect personal information from individuals under the age of 18.

If we become aware that personal information relating to a child has been collected unintentionally, we will take reasonable steps to delete it.

13. Your Rights Under the DPDP Act

Subject to applicable law, you may have the right to:

• Request confirmation of whether we process your personal data.
• Request a summary of the personal information we hold.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal data when no longer necessary.
• Withdraw consent at any time.
• Nominate another person to exercise your rights in the event of death or incapacity.
• Lodge a grievance regarding the processing of your personal data.

To exercise any of these rights, please contact us using the details below.

14. Data Breach Notification

In the event of a personal data breach that is likely to affect your rights or interests, we will take appropriate steps in accordance with applicable law, including notifying affected individuals and relevant authorities where required.

15. Third-Party Websites

Our Website may contain links to third-party websites for your convenience.

We are not responsible for the privacy practices, policies, or content of third-party websites.

We encourage you to review the privacy policies of those websites before providing any personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• legal requirements,
• business practices,
• technology,
• our services.

The updated version will be published on this page with a revised "Last Updated" date.

Continued use of the Website after changes become effective constitutes acceptance of the revised Privacy Policy.

17. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your rights under the Digital Personal Data Protection Act, 2023, please contact:

Pravaahya
Website: https://pravaahya.com
Email: pravaahya@gmail.com

Grievance Officer

Email: pravaahya@gmail.com

Vedant Solanki
Phone: +91 9106627278

Aarti Solanki
Phone: +91 9824260503

We will make reasonable efforts to respond to your request or grievance within a reasonable timeframe in accordance with applicable law.

Disclaimer

This Privacy Policy is intended to provide general information about how Pravaahya handles personal data. It does not create any contractual rights beyond those provided under applicable law. While we strive to keep this Privacy Policy accurate and up to date, we reserve the right to amend it at any time to reflect changes in our business practices, legal obligations, or operational requirements. Users are encouraged to review this page periodically for the latest version.