Terms & Conditions

Welcome to Pravaahya ("Pravaahya," "we," "our," or "us"). These Terms & Conditions ("Terms") govern your access to and use of https://pravaahya.com (the "Website"), including any inquiries, quotations, communications, products, or services offered by Pravaahya.

By accessing or using this Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use this Website.

1. About Pravaahya

Pravaahya specializes in eco-friendly, customizable gifting solutions for every occasion - corporate gifting, weddings, festivals, celebrations, and events - including promotional merchandise, welcome kits, festive hampers, event gifts, and branded merchandise for businesses, organizations, and individuals.

The Website is intended to provide information about our products and enable visitors to request quotations or contact our team.

2. Acceptance of Terms

By using this Website, you represent and warrant that:

• You are at least 18 years of age.
• You have the legal capacity to enter into agreements.
• Where applicable, you are authorized to act on behalf of your organization.
• All information you provide is true, accurate, and complete.
• You agree to comply with all applicable laws and regulations.

3. Website Use

You agree to use this Website only for lawful purposes. You shall not:

• Use the Website for fraudulent purposes.
• Attempt unauthorized access to our systems.
• Upload malware, viruses, or malicious software.
• Interfere with Website functionality.
• Attempt to reverse engineer any part of the Website.
• Use automated tools to scrape or extract Website content without written permission.
• Use the Website in a manner that could damage or impair its operation.

Pravaahya reserves the right to restrict or terminate access to users violating these Terms.

4. Products & Services

The Website displays products and services for informational purposes. Unless expressly stated otherwise:

• Products shown are subject to availability.
• Product specifications may change without notice.
• Certain products may be discontinued.
• Product availability may vary depending on suppliers and inventory.

Natural materials such as bamboo, wood, cork, cotton, jute, recycled materials, and other eco-friendly components may exhibit natural variations in color, texture, grain, finish, and dimensions. These variations are inherent characteristics of natural materials and are not considered defects.

5. Product Images

Images displayed on the Website are intended for illustrative purposes. Actual products may differ slightly due to:

• natural material variations,
• lighting conditions,
• monitor or device settings,
• manufacturing improvements,
• customization,
• printing methods,
• photography techniques.

Customized products shown may represent sample designs only.

6. Customization Services

Many Pravaahya products can be customized with:

• logos,
• names,
• branding,
• packaging.

Customers are solely responsible for ensuring they own or have permission to use all submitted logos, trademarks, copyrights, and other intellectual property.

Pravaahya is not responsible for verifying ownership of customer-provided materials.

7. Quotations

All quotations provided by Pravaahya:

• are non-binding until accepted in writing,
• are subject to product availability,
• may require minimum order quantities,
• remain valid only for the validity period specified in the quotation,
• may be revised due to changes in raw material costs, supplier pricing, taxes, freight charges, currency fluctuations, or customization requirements.

Submission of a quotation request does not constitute acceptance of an order.

8. Orders

Orders become binding only after:

• written confirmation by Pravaahya,
• approval of customization artwork (where applicable),
• receipt of agreed advance payment (if applicable),
• confirmation of production feasibility.

Pravaahya reserves the right to decline or cancel any order before formal confirmation.

9. Pricing

Prices displayed on this Website are indicative unless explicitly stated otherwise. Final pricing may vary depending on:

• order quantity,
• customization,
• branding method,
• packaging,
• shipping location,
• delivery timeline,
• taxes,
• additional services requested.

Errors in pricing or product information may be corrected at any time.

10. Payment Terms

Payment terms shall be specified in the quotation or invoice. Unless otherwise agreed:

• advance payment may be required before production,
• production may commence only after payment confirmation,
• remaining payment, if any, must be completed before dispatch.

Failure to make payment may delay production or shipment.

11. Production Timeline

Production timelines communicated by Pravaahya are estimates only. Production may be affected by:

• customization complexity,
• order volume,
• supplier availability,
• raw material procurement,
• holidays,
• unforeseen manufacturing circumstances.

Estimated timelines are not guaranteed.

12. Shipping & Delivery

Delivery timelines are estimates and may vary depending on logistics providers and destination.

Customers are responsible for providing accurate shipping details.

Risk associated with the goods passes to the customer upon delivery to the designated delivery address or logistics carrier, unless otherwise agreed in writing.

13. Inspection of Goods

Customers should inspect products immediately upon delivery. Claims relating to:

• incorrect products,
• damaged goods,
• printing defects,
• manufacturing defects,
• quantity discrepancies,

should be reported within 7 calendar days of delivery along with supporting photographs. Claims made after this period may not be accepted.

14. Returns & Replacements

Due to the customized nature of most products, customized or personalized items cannot generally be returned or exchanged. Returns or replacements may be considered only if:

• incorrect products were supplied,
• products contain verified manufacturing defects,
• goods were damaged before delivery.

Pravaahya reserves the right to determine the appropriate remedy, including replacement, repair, partial refund, or full refund where applicable.

15. Order Cancellation

Orders involving customized production generally cannot be cancelled once:

• artwork has been approved,
• production has commenced,
• raw materials have been procured specifically for the order.

Cancellation charges may apply depending on the production stage.

16. Intellectual Property

Unless otherwise stated, all intellectual property on this Website, including but not limited to:

• Pravaahya name,
• logos,
• trademarks,
• graphics,
• icons,
• product photographs,
• illustrations,
• website design,
• text,
• catalogs,
• downloadable materials,

is owned by or licensed to Pravaahya and protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, republished, or commercially exploited without prior written permission.

17. Customer Content

By submitting logos, artwork, branding files, designs, or other materials, you grant Pravaahya a limited, non-exclusive right to use such materials solely for fulfilling your requested products or services.

You represent and warrant that:

• you own the submitted materials or
• possess all necessary permissions and licenses.

You agree to indemnify Pravaahya against claims arising from infringement of third-party rights due to customer-provided materials.

18. Website Availability

We aim to keep the Website available at all times. However, we do not guarantee uninterrupted access. The Website may be temporarily unavailable due to:

• maintenance,
• software updates,
• technical failures,
• internet disruptions,
• cyber security measures,
• circumstances beyond our reasonable control.

19. Third-Party Links

This Website may contain links to third-party websites for convenience. Pravaahya does not control, endorse, or assume responsibility for:

• third-party websites,
• products,
• services,
• privacy policies,
• content,
• security practices.

Accessing third-party websites is at your own risk.

20. Limitation of Liability

To the fullest extent permitted by applicable law, Pravaahya shall not be liable for:

• indirect losses,
• consequential damages,
• incidental damages,
• special damages,
• loss of profits,
• business interruption,
• loss of goodwill,
• loss of data,
• delays caused by third parties,
• Website downtime,
• supplier delays,
• logistics delays.

Where liability cannot be excluded by law, our total liability shall not exceed the amount actually paid by the customer for the specific order giving rise to the claim.

21. Indemnification

You agree to indemnify, defend, and hold harmless Pravaahya, its owners, employees, affiliates, and representatives from any claims, liabilities, losses, damages, costs, or expenses arising from:

• your misuse of the Website,
• violation of these Terms,
• infringement of intellectual property rights,
• submission of unauthorized artwork,
• unlawful conduct.

22. Force Majeure

Pravaahya shall not be liable for failure or delay in performing its obligations where such failure results from events beyond its reasonable control, including but not limited to:

• natural disasters,
• floods,
• earthquakes,
• fires,
• pandemics,
• epidemics,
• strikes,
• labor disputes,
• transportation disruptions,
• supplier failures,
• government restrictions,
• war,
• terrorism,
• civil unrest,
• cyberattacks,
• power outages.

23. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of India.

24. Jurisdiction

Any dispute arising from or relating to these Terms, the Website, or business conducted with Pravaahya shall be subject to the exclusive jurisdiction of the competent courts located in Ahmedabad, Gujarat, India, unless otherwise required by applicable law.

25. Changes to These Terms

Pravaahya reserves the right to amend, modify, or replace these Terms at any time without prior notice.

Updated Terms will be published on this page together with the revised "Last Updated" date.

Your continued use of the Website after such updates constitutes acceptance of the revised Terms.

26. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Pravaahya
Website: pravaahya.com
Email: pravaahya@gmail.com

Vedant Solanki
Phone: +91 9106627278

Aarti Solanki
Phone: +91 9824260503

27. Disclaimer

The information, product descriptions, specifications, images, pricing, illustrations, and other content available on this Website are provided for general informational purposes only and may be updated, modified, or removed without prior notice.

While Pravaahya makes reasonable efforts to ensure that the information on this Website is accurate and current, we do not guarantee the completeness, accuracy, reliability, or availability of any content. Product images are for illustrative purposes only and may differ slightly from the actual products due to natural material variations, manufacturing processes, customization, lighting conditions, or display settings.

Submitting an inquiry or requesting a quotation through this Website does not constitute acceptance of an order or create any contractual obligation. All quotations, pricing, product availability, production schedules, and delivery timelines are subject to written confirmation by Pravaahya.

To the fullest extent permitted by applicable law, Pravaahya disclaims all express and implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of this Website or reliance upon its content.

Nothing in this disclaimer limits or excludes any liability that cannot legally be limited or excluded under applicable law.